Server at the Pink Cabana
Common Thread Hotels
3 hours ago
Part-time
On-site
Indian Wells, California, United States
$16.50 - $16.50 USD hourly
- Maintain a friendly, cheerful and courteous demeanor at all times while providing personalized service to guests
- Ensure guests are enjoying their meals (ensuring to communicate with guests multiple times throughout their interaction, just to ensure comfort and enjoyment) and take action to correct any problems
- Control the flow of orders to the kitchen and bar/maintain full communication with food runner/expo and kitchen
- Maintain full knowledge of the menu, answer menu questions deftly and accurately, and make proactive recommendations based on guest preferences (food and drink)
- Course and fire food items appropriately, based on guest preference and kitchen needs
- Upsell food and drink items to ensure highest price items, sides, specials, desserts, etc are being proactively offered and sales quotas are being met
- Maintain aesthetic and cleanliness of the pool, kitchen, bar, and restaurant, including but not limited to bussing and re-setting tables, sweeping floors, wiping/sanitizing surfaces (tables, chairs, and bar), maintaining an orderly side station, keeping extraneous items off guest tables, bar, and server stations, and mentioning any damage to furniture/fixtures to supervisor
- Comply with food safety, security, and other procedures and policies as set out by local/national government officials and the hotel/restaurant
- Precisely and quickly tally and collect guest payments, including accurate cash handling when applicable, and properly utilize POS to close payments correctly
- Comply with the hotel’s tipping guidelines, or ensure supervisor is aware of and approves any adjustments to tip out
- Perform side work and end-of-shift closeout tasks, including but not limited to polishing silverware, glassware, and/or china, folding/rolling napkins, cleaning of the pool or kitchen, and assisting with other duties as assigned
- Maintain high level knowledge of the hotel/restaurant/chef including information on interior design, rooms, policies, hours of operation, and history
- Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel
- Perform other duties as assigned by manager